You may have heard about the chatbot trend.
A recent article in Forbes noted chatbots as one of the top 10 trends for customer service and customer experience. However, most small business owners think chatbots are only for Fortune 500 companies.
You don’t need to run a billion dollar company to take advantage of artificially intelligent chatbots. Small business owners can now access the power of artificial intelligence and the responsiveness of messaging to grow their business and improve operations.
In fact, we published an article on the Infusionsoft blog highlighting 6 ways companies can leverage chatbots to boost their business.
Here are six of the ways small business owners are using chatbots today:
Sales and Marketing
To learn more, check out the full article: 6 Ways Chatbots Can Help Your Small Business